Two fields from the estimate
They are disabled here: there is nothing to tick on this page. This is how they look in the estimate, where you will actually tick them.
Daugavpils · one person · one channel
Tell me what you need. I answer with a price and a date
The form below is a brief, not an order. Until you have accepted the estimate and the date, work has not started and you owe nothing. The same person who then builds the site reads it and answers it.
If you dislike forms, write to studio@pankovs.com. The answer will be the same: the form only asks the questions I would ask anyway.
What happens after you send it
- The reply comes
- Within three working days
- In the reply
- A fixed price, a fixed delivery date and a list of what is included and what is not
- Obligations
- None, until you accept the estimate
- Language
- Russian, Latvian or English — whichever suits you
- VAT
- Not applicable — the price shown is final
Brief* — required field
Ten fields, three more appear as you go
The more specific the answers, the more precise the estimate. If you do not know something, write exactly that: «I don't know yet» is an acceptable answer everywhere here, and it helps me as much as a number.
I use the data from this form only to answer you. The terms are in the privacy policy.
Right of withdrawal — 14 days
If you are a private individual, you have 14 days to withdraw from the contract without a reason and without explanation. The period runs from the day the contract is concluded, not from the day the work is delivered.
If you want me to start before those 14 days are up, the law requires two separate marks — before work begins, and not one tick for both. They are deliberately absent from this form: a brief is not a contract, and a mark made before a price, a scope and a date exist means nothing. You will make them in the estimate and get a copy by email — that is your copy.
If you withdraw after work has started, you pay for the part done — in proportion to the scope, not for the whole contract.
If something goes wrong
The complaint procedure is part of the information I must state before the contract, not after a dispute. That is why it is written here and not only in the terms.
I accept a complaint in any form: by email, with the word «complaint» in the subject. There is no form to fill in.
- Where to write
- studio@pankovs.com
- Reply period
- 15 working days
- Form of the reply
- In writing, stating how the complaint will be satisfied or how the dispute will be settled
- Extending the period
- Only in writing and with a stated reason
- If I stay silent
- Silence counts as a refusal to satisfy the complaint
- If the reply does not satisfy you
- You may turn to the Consumer Rights Protection Centre (PTAC) — ptac.gov.lv
- Basis
- PTZL 26.¹(5) and MK noteikumi Nr. 255, para. 5
Seller detailsISPL Art. 4
Contact
- Seller
- Vitālijs Pankovs
- studio@pankovs.com
The registration number, the registered address and the phone number are not here yet: the form of business is not chosen, and the number has been withdrawn. Invented details would not be a placeholder but a false legal statement, and the law requires them regardless — they will appear here before launch. For now there is one channel, email, and it works.
The full terms are in the terms. The same details stand in the footer of every page.
Correspondence
- Language
- Russian, Latvian, English
- Messengers
- Not used — that is a decision, not a gap
One channel: email. Not because it suits me better, but because then you and I have one thread instead of four, and what we agreed is visible in it.
The form is optional
The same person reads the email and answers the same way — with a fixed price and a fixed date.
VAT not applicable — the price shown is final.